Call us: (510) 947-6868
Email: info@oakland-notary.com
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How To Hire The Right Company - What To Ask On The Phone Before You Hire!
Don't be afraid to ask the right questions before you hire anyone! It can make all the difference.
When you call around for a notary, it’s easy to get stuck comparing prices. But not all notaries are created equal, and the cheapest one usually costs you more in mistakes, delays, or wasted time. The quality of service can vary widely, just like the level of professionalism, communication, and attention to your circumstance. In our experience, the notaries who care enough to treat every client with respect, accuracy, and discretion are the same ones who handle business ethically and efficiently. That commitment doesn’t just protect your documents, it protects you, ensuring your signing is not rejected, and handled right the first time so that it accomplishes what you want.
Be ready. Read below before you pick up the phone.
Do they even answer the phone?
WHAT TO LISTEN FOR: If you’ve ever called a notary and hit the voicemail graveyard, you already know how frustrating that is. Especially when your document is time-sensitive.
OUR ANSWER: At Oakland Prime Mobile Notary, we always answer whether it’s an agent or our always-awake digital assistant. Every missed call gets an instant text reply so you’re never left hanging. That’s how we turn your calls into appointments before other notaries even notice they had one.
Do they describe their process?
WHAT TO LISTEN FOR: If a notary can’t clearly explain what happens from booking to completion, that’s a red flag. You deserve to know what to expect from ID verification, to signing order to how your documents are returned.
OUR ANSWER: We walk you through every step. You’ll know what to bring, how long it’ll take, and how your document will be handled and delivered. Transparency builds confidence, and confidence gets your paperwork handled correctly the first time.
Are you available right now, or will this go to voicemail?
WHAT TO LISTEN FOR: If they can’t pick up, that’s already a bad sign. Notary work is about timing.
OUR ANSWER: You’ll never hit a dead end. If we’re with a client, our digital assistant texts you instantly to confirm your request and keep your appointment moving.
Do you come to me, or do I have to come to you?
WHAT TO LISTEN FOR: Mobile means mobile. You shouldn’t have to drive across town or find parking just to get something notarized.
OUR ANSWER: We come to your home, office, hospital, or anywhere convenient like a coffee shop. Our service covers Oakland and the entire Bay Area.
How do I know you’re legit?
WHAT TO LISTEN FOR: They should be able to verify their commission, insurance, and identification right away.
OUR ANSWER: Check out 180+ 5-star Reviews!!! We’re commissioned, bonded, and insured through the California Secretary of State, and every appointment is verified through digital booking receipts for your records.
Do you handle sensitive or complex documents?
WHAT TO LISTEN FOR: If they hesitate when you mention Power of Attorney, Trusts, or Loan Docs, that’s a red flag.
OUR ANSWER: We specialize in estate planning documents, powers of attorney, real estate closings, and business agreements. We work directly with attorneys, title companies, and financial institutions across California.
How fast can you get here?
WHAT TO LISTEN FOR: If they need more than an hour to give you a straight answer, they’re not organized.
OUR ANSWER: Our system gives you an instant quote and exact arrival time based on your location. Most appointments are completed within 35 minutes of your call.
Can I get a receipt for reimbursement?
WHAT TO LISTEN FOR: If they say “cash only,” that’s a red flag.
OUR ANSWER: We accept debit card, and credit card and issue digital receipts on the upon payment processing.
Do you provide witnesses if I don’t have any?
WHAT TO LISTEN FOR: If they say no, they’re not prepared for real-world signings.
OUR ANSWER: Yes we can provide witnesses on request, and we coordinate everything for you.
What if I have questions about the document?
WHAT TO LISTEN FOR: A professional notary won’t explain legal terms, but they should know how to guide you through the process.
OUR ANSWER: We ensure everything’s filled out, signed, and executed correctly. No missed initials or invalid forms. Our goal: get it right the first time.
Do you offer after-hours or emergency notarizations?
WHAT TO LISTEN FOR: Some notaries shut down at 5:00 P.M. or don't service on Sunday.
OUR ANSWER: We don’t. Whether it’s 9:00 A.M. or midnight, our digital assistant makes sure you can reach us and book instantly. We’ve notarized in hospitals, offices, and parking lots at 11:00 P.M.
How do I book an appointment?
WHAT TO LISTEN FOR: If they say “just text me,” that’s a recipe for confusion, and a non-ending exchange of mixed messages.
OUR ANSWER: Book instantly at oakland-notary.com or call (510) 947-6868. You’ll get automatic confirmation, reminders, and receipts. No back-and-forth.
info@oakland-notary.com
Call us: (510) 947-6868
Oakland & surrounding area
Oakland Prime Mobile Notary Service is an independently owned and operated service by Native Oaklanders.
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